21629 Center Ridge Road

Rocky River, Ohio 44116

216-712-6400

Open Mon.-Sat. 11 am - 8 pm

​Sunday 12 Noon - 5 pm

Wines, Craft Beer, Accessories, Gift Baskets & Tastings!

West Shore Wine Co. Wine Shop in Cleveland

21629 Center Ridge Road, Rocky River, OH  44116    216-712-6400 

Open Monday-Saturday 12 Noon - 7 pm, Sunday Noon - 5 pm

Dear Friends,
You have probably heard by now of the Stay at Home Order from Dr. Amy Acton, Director of the Ohio Department of Health, which goes into effect at midnight, Monday, March 23, 2020. Under this order, our store, as a "convenience store...engaged in the retail sale of groceries,...alcoholic and non-alcoholic beverages..." is classified as an Essential Business.

The good news is we will remain open for carry-out sales - unless and until Governor DeWine and/or Dr. Acton takes further action. 
However, effective tomorrow, Tuesday, March 24, we are implementing new store hours and new restrictions, to meet (and exceed) the order's requirements, to keep us all as safe as possible.
Some of our staff, and many of our customers, fall within the "high risk" category.  In order to protect our staff as well as all of our customers, we will be switching to PHONE-IN orders ONLY, effective Tuesday, March 24. 

Please call us (216-712-6400) and we will happily take your order over the phone, process your credit card and have it bagged/boxed and ready for pick up. 

• We will let you know what is in stock, make recommendations if needed, and as usual, we are happy to process any special orders you may have. 
• Please leave a detailed message if you get our voicemail, and we will call you back as soon as possible. 
  
• You may also email your order to westshorewine@gmail.com, and we will respond with an email confirmation.
  
• You may come in the store to pick up your order, OR we are happy to bring it out to your car for curbside pickup (preferred method of pick-up), in order to minimize social interaction and maximize social distancing in accordance with Dr. Acton's order. 
  
• If you want to use cash or personal check to pay for your purchase, please let us know when you phone in your order, and we will happily accommodate you.
  

​Under Dr. Acton's order, we are required to take proactive measures, including designating 6-foot distances between customers and staff, keeping hand sanitizer & sanitizing products available, implementing separate operating hours for vulnerable populations, and offering online & remote access to our business. Please help us follow these orders so that we all stay safe.

Accordingly, during this time, we will also slightly alter our hours of operation, opening 1 hour later and closing 1 hour earlier, with restrictions as follows:
Monday - Saturday: Open 12 Noon - 7:00 pm; Vulnerable population ONLY (age 60 or older and those with any compromised immunity issues) allowed in store from 12:00 Noon until 2:00 pm, please! All others may still use our curbside pickup service!
Sunday: Open 12 Noon - 5:00 pm (same hours, no restrictions, curbside pickup still preferred)

We remain very glad that our governor and director of health are following the science and taking aggressive, proactive action to limit the spread of Covid-19. It is worth repeating, we need to be "all in" for now, in order to limit the sickness and potential death from this dangerous new virus. We also are happy to be deemed an "essential" business, and will do our best to continue to serve you in this difficult time!

Please try to take time for yourself and your families & loved ones during this scary time. Remember all the things you have to be thankful for; remember that Spring is just around the corner! Remember the way we all felt in 2008, or after 9-11-2001, when the world seemed to be falling apart all around us - that's kind of where we are now. We will get past this and see better days because of the steps being taken now for the good of all of us, even though it doesn't feel very good at the moment.

We will continue with our frequent cleaning of all high-touch surfaces in our store, and again, we request that all of our patrons follow the same vigilance and not come in to the store if you’re suspicious that you might have come in contact with an infected person, or are starting to feel any symptoms of illness. 
Remember, call us at 216-712-6400 and we will put your order together. 
You are an important part of our success. We appreciate your business and look forward to continuing serving you! Let’s all stay vigilant and help each other stay healthy.